Frequently Asked Questions

Frequently Asked Questions (FAQs)

  • What documents are required for registration?

  1. W-9: A completed W-9 form for tax identification.

  2. Certificate of Insurance: Proof of your business insurance (can you name Lone Star HOA managment as additionally insured?)

  3. Bank Routing Number: For payment transactions.

  4. Bank Account Number: Also required for payment transactions.

  5. Billing Address: Where invoices should be sent.

  6. Best Email for Work Orders: The email where work orders will be sent.

  7. Best Contact Number: A phone number to reach your office for urgent matters.
    Please provide valid licenses, certifications, and proof of liability insurance and other documents seen in the form.

  • How long does the review process take?
    Our review process typically takes 1-2 weeks. We will contact you once the evaluation is complete.

  • Can I update my information later?
    Yes, you can update your information by contacting our team at any time.

  • Do estimates need to include warranty information?

Yes. Every estimate submitted must include a minimum one (1) year warranty covering all the labor performed.
Depending on the type of work or materials used, longer warranties may be required or recommended.